Report Nursing Home Abuse to the Missouri Department of Health and Senior Services
Has a loved one suffered abuse at an area nursing home? The St. Louis nursing home abuse attorneys at Hoffman & Gelfman want you to know the steps to reporting such tragic incidences so that together, with the families of fellow victims, you can prevent future suffering.
Steps to Reporting Nursing Home Abuse in Missouri:
You Make the Call.
Missouri’s Adult Abuse and Neglect Hotline responds to reports of neglect, harassment, abuse, and the financial manipulation of vulnerable patients age 60 and older, as well as people with disabilities ages 18 to 59. If an agency is suspect, call their hotline at 800-392-0210. Anyone who suspects abuse can call.
Discuss Necessary Actions with the Investigator
In long-term care facilities, investigation falls to the Missouri DHSS Division of Regulation and Licensure staff. Counseling, community support, financial/legal protections, or guardianship proceedings may be recommended. Understand a competent older person may refuse such support, and no decisions can be made without their consent.
Make Sure Your Loved One Knows Their Rights
Patients/residents have the right to:
• Privacy, respect and dignity.
• Freedom from mental/physical abuse.
• Select a physician.
• Get detailed information on their medical condition.
• Participate in the planning of care.
• Refuse treatment.