How to Report a Medical Malpractice Incident in Missouri

Medical malpractice is serious business, and the St. Louis medical malpractice attorneys at Hoffman & Gelfman think such practitioners don’t deserve to be in business. Unfortunately, when such breaches in trust and care go unreported, repeat offenders can continue to harm the public.

Do Your Part – Report Medical Malpractice Incidents
The Missouri Health Service Regulation (HSR) recommends you bring malpractice complaints first to the attention of the health care facility via the patient advocate, ombudsman, customer relations team, or administrative rep.

Response Not Satisfactory?
Then you may forward your complaint to the HSR via phone, 8am to 5pm Monday-Friday at (573) 751-6303, via email to complaint@health.mo.gov, or via fax or regular mail with a printed complaint form. Be certain to include all essential information:

• Your name and contact information.

• Name(s) of the affected patient and those involved.

• Date and location of the incident(s).

• Your specific concern(s).

Complaint Process
The HSR will send a letter of acknowledgement, then determine the necessary steps in resolving the complaint. With serious concerns, an unannounced, on-site investigation may be performed. Offending parties may be required to provide a written response to the complaint, including corrective actions. Alternatively, the HSR will address the complaint at the facility’s next scheduled survey/inspection. In all circumstances, the complainant will be informed of any actions taken.

Don’t let malpractice go ignored. Contact the St. Louis medical malpractice attorneys at Hoffman & Gelfman today.

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